Beginning December 12, 2020, we will be piloting MODIFIED IN-PERSON VISITATION PROCEDURES at the following Arkansas Department of Corrections facilities:
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Benton Work Release
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Delta Regional Unit
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Northeast Arkansas Community Correction Center
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Northwest Arkansas Community Correction Center
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Visitation Rules
Due to the COVID-19 public health emergency, in-person visits to inmates/residents will be made by pre-approved individuals only. Immediate, adult family members may submit requests for visitation appointments. Please carefully review the new VISITATION RULES.
Visitation Appointment Request Form
After reviewing the new visitation rules, you may visit the website: https://telegov.egov.com/docrequest to complete a visitation appointment request form. Appointment requests can be made online from your mobile device or computer. All requests are pending review and approval by the Arkansas Department of Corrections.
Reduced Rates for Communication Remain Effective
LOWER RATES FOR PHONE CALLS, VIDEO VISITS, AND EMAILS REMAIN IN EFFECT
We understand how important visitation is for inmates and residents, especially during the holiday season. The safe resumption of in-person visitation is a priority for the Board of Corrections, Secretary Solomon Graves, and both Division Directors. We greatly appreciate the ongoing patience and understanding of residents, inmates and their loved ones during this public health crisis. While visitation is suspended, we encourage friends and family to remain in contact through phone calls and video visits. To help with that, we have worked with our communications partners to provide lower rates for phone calls and video visitation until January 4, 2021.
*Please note that you must be approved for regular visitation before applying for video visitation.
HERE ARE SOME HELPFUL WEB LINKS FOR OUR COMMUNICATION SERVICES:
- Division of Correction PHONE and VIDEO VISITATION: https://securustech.net
- Division of Community Correction PHONE: https://securustech.net
- Division of Community Correction VIDEO VISITATION: www.homewav.com
For more information regarding our measures in combatting COVID-19, please visit:
coronavirus-covid-19
Division of Community Correction Resident Visitation
Written information regarding procedures governing visitation will be made available to residents upon their arrival at the institution. At a minimum, the information will include, but not be limited to the following:
- Center address/phone number, directions to the center
- Days and hours of visitation
- Approved dress code and identification requirements for visitors
- Items authorized in the visiting room
- Special rules for children
- Special visits
Each resident is responsible for notifying his/her family and friends if they are approved or denied visiting privileges or if visiting privileges have been suspended or terminated.
Visitor Applications
A visitor application must be completed and returned to the address listed on the application. Applications are then processed, reviewed and either approved or denied by the Center Administrator. This process may take from seven days to three weeks. A criminal history check is completed on all prospective visitors.
Visitation Hours and Number of Allowable Visitors
Visitation is either Saturday or Sunday. After approval, check with the individual Center for specific visiting hours. No visitation is allowed on holidays.
Up to four visitors are allowed during any one visit, including children. However, ACC may limit the number of visitors due to space limitations. If an infant is being brought into the facility, only a bottle and diapers are allowed in the visitation room.
Special Visits
If the Center Administrator approves, special visits may be allowed during the week for approved visitors who live out of state. No special visits are allowed on holidays.
