Arkansas Victim Notification Program

In 1997, in response to the need for victims of crime to be informed, the Arkansas Legislature passed Act 1262, which requires victim notification of changes in an offenders’ custody status. In order to accomplish these notifications, legislation authorized the establishment of an automated system. This system is known as the Arkansas VINE program. The Arkansas VINE program is a free automated hotline that provides crime victims with information and notification 24 hours a day, 365 days a year.  

To register with ARKANSAS STATE WIDE VINE PROGRAM call 1-800-510-0415 or visit the website at http://www.vinelink.com.

General Features

• Use of the Arkansas VINE Program is free to crime victims.
• The Arkansas VINE Program will call you automatically if an inmate is released, is transferred, escapes or dies.
• All telephone registrations through the Arkansas VINE Program are anonymous. You will have a special PIN to access the system.
• You may register more than one telephone number and use the same PIN for each registration.
• The VINE system calls every 30 minutes for a 24 hour period. If you are not home when the VINE system calls with a notification, the service will leave a message and call back every two hours for a 24 hour period.
• You may call the Arkansas VINE Program as often as you want from any touch-tone telephone to check on an offender’s custody and court status.

This service allows crime victims to access inmate information and to register for notification of inmate release. Access to this data is available by using any touch-tone telephone to enter the Arrest Tracking Number, ADC Number, or the offender’s last name. The victim can then find out if the offender is in custody and be given the name and contact number of the custodial agency, along with the offender’s parole/post-release supervision eligibility and sentence expiration dates. Registration for notification is also available by using a touch-tone telephone. Once registered, the VINE system will notify the victim of changes in custody status as listed below. The system will call a registered victim every 30 minutes for 24 hours or until the victim confirms the notification by entering the correct Personal Identification Number (PIN) code.

More information can be found here: ARKANSAS STATEWIDE VINE system – PDF

The Arkansas Division of Correction notifies persons who register with the ADC. This registration and notification are separate from the Statewide VINE system, which is operated by Arkansas Crime Information Center (ACIC).

Notification for ADC inmates will be made as follows to all registered victims:

• Release from confinement
• Death
• Escape
• Return to custody from escape
• Commutation of sentence or pardon
• Release on furlough, work release, or community program
• Cancellation of a scheduled release
• Parole/post-release supervision hearings (These notifications will be made 30 days in advance.)
• Cancellation of a parole/post-release supervision hearing
• Parole/post-release supervision hearing results

To register with ARKANSAS STATEWIDE VINE PROGRAM, call 1-800-510-0415

Any questions regarding notification and/or the VINE system should be directed to the ADC Victim Coordinator at 870-267-6677.

For questions regarding the Arkansas Statewide VINE Program, contact the VINE Program Manager for ACIC or the VINE Program Coordinator for ACIC at (501) 682-2222.